Terra - Notice history

All systems operational

Ultrahuman - Operational

100% - uptime
Jun 2026 · 100.0%Jul · 100.0%Aug · 100.0%

Previous page

Next page

Jun 2026
Jul 2026
Aug 2026

FatSecret - Operational

100% - uptime
Jun 2026 · 100.0%Jul · 100.0%Aug · 100.0%

Previous page

Next page

Jun 2026
Jul 2026
Aug 2026

Peloton - Operational

100% - uptime
Jun 2026 · 100.0%Jul · 100.0%Aug · 100.0%

Previous page

Next page

Jun 2026
Jul 2026
Aug 2026

MacrosFirst - Operational

100% - uptime
Jun 2026 · 100.0%Jul · 100.0%Aug · 100.0%

Previous page

Next page

Jun 2026
Jul 2026
Aug 2026

Clue - Operational

100% - uptime
Jun 2026 · 100.0%Jul · 100.0%Aug · 100.0%

Previous page

Next page

Jun 2026
Jul 2026
Aug 2026

Nutracheck - Operational

100% - uptime
Jun 2026 · 100.0%Jul · 100.0%Aug · 100.0%

Previous page

Next page

Jun 2026
Jul 2026
Aug 2026

Flo - Operational

100% - uptime
Jun 2026 · 100.0%Jul · 100.0%Aug · 100.0%

Previous page

Next page

Jun 2026
Jul 2026
Aug 2026

Notice history

Aug 2026

Elevated errors on API requests
  • Resolved
    UTC
    Resolved
    This incident is resolved. Between 01:08 and 03:46 UTC, requests authenticated with a Terra API key could fail with an authorization error. Your API keys were never changed or revoked - requests are succeeding again with no action needed. Provider connections and data delivery were unaffected and no data was lost.
  • Identified
    UTC
    Identified
    We have identified the cause and are applying a fix now. API keys have not been changed or revoked. Data from connected providers has continued to arrive throughout.
  • Investigating
    UTC
    Investigating
    We are investigating elevated errors on the Terra API. Requests authenticated with a Terra API key may fail with an authorization error. Provider connections and incoming data are not affected.
Concept2 Data Fetching
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    Concept2's API is currently returning errors, which is disrupting data sync for Concept2 connections. This is an issue on Concept2's side — Terra's systems are healthy. Syncs will resume automatically once Concept2 recovers; no action is needed on your end. We're monitoring and will post updates here.

Jul 2026

Delayed Garmin data delivery
  • Resolved
    UTC
    Resolved
    Delivery times have returned to normal. A backlog of earlier data is still being delivered and will complete over the next few hours.
  • Monitoring
    UTC
    Monitoring
    A fix has been deployed and delivery times are returning to normal. Some earlier data is still being delivered.
  • Update
    UTC
    Update
    A fix has been identified and is being rolled out.
  • Identified
    UTC
    Identified
    Garmin data is arriving later than usual. Other providers are unaffected and no data is being lost. We have identified the cause and are working on a fix.
Degraded performance — Fitbit
  • Resolved
    UTC
    Resolved
    Resolved. Fitbit's platform recovered and we processed the full backlog of notifications that accumulated during their outage. All delayed Fitbit data has been synced — nothing was lost. Catch-up completed by 17:00 UTC.
  • Monitoring
    UTC
    Monitoring
    Fitbit's API is responding normally again in our checks. We are now working through the large backlog of notifications that accumulated during the outage, so Fitbit data will catch up progressively over the next hours — newest data first for most users. No data was lost. Google's own status page still lists their incident as open; we'll resolve here once delivery is fully back to normal.
  • Identified
    UTC
    Identified
    Google, who operate the Fitbit platform, have confirmed an outage on their side affecting sync for all Fitbit users (their status page: https://status.healthapp.google.com/incidents/P9M1yCB8EG8EN5SyC6jA). Fitbit data delivery remains reduced until Google resolves the issue. Data during this window is delayed, not lost — it will sync automatically once their service recovers.
  • Investigating
    UTC
    Investigating

    Fitbit's API is returning elevated errors, which is reducing Fitbit data delivery for some users. Data during this window will be delayed — it will sync automatically once Fitbit recovers. We're monitoring and will post updates here.

Strava API access changes for some integrations
  • Resolved
    UTC
    Resolved
    Strava's new API access requirements have been in effect since July 2 and affected integrations have had time to complete the required updates. Closing this notice — if your Strava connection still shows issues, please reach out to support.
  • Monitoring
    UTC
    Monitoring
    Since July 2, Strava has begun requiring developers to maintain an active Strava subscription (Standard Tier, effective June 30). Applications without one receive an “Inactive” response from Strava and stop delivering new data. Existing data is unaffected. If your Strava data has stopped, ensure the Strava account that owns your application has an active subscription, then reactivate the app in Strava’s API settings. Strava’s full migration deadline is September 1.

Jun 2026

Degraded API performance and delayed data delivery
  • Resolved
    UTC
    Resolved
    Service has recovered. Data during this incident was delayed, not lost, and has been delivered. We are adding stronger saturation alerting and capacity guardrails so this class of issue is caught earlier.
  • Identified
    UTC
    Identified
    We identified saturation in a database used by our connection and configuration service. We are restarting it and increasing its capacity.
  • Investigating
    UTC
    Investigating
    We are investigating degraded API performance. Some requests are returning errors or timing out, and some data deliveries are delayed.
Delayed Polar data delivery
  • Resolved
    UTC
    Resolved
    Polar data delivery has returned to normal. Real-time updates during this period were delayed; the underlying data remains available from Polar and can be re-synced.
  • Monitoring
    UTC
    Monitoring
    Polar data volumes are recovering as their fixes roll out and users update the Polar app.
  • Identified
    UTC
    Identified
    This is an upstream issue on Polar's side. Polar has confirmed synchronization problems in their mobile app affecting activity data and webhook delivery for a subset of users. Historical data remains available from Polar.
  • Investigating
    UTC
    Investigating
    We're seeing reduced, delayed activity data from Polar. Real-time updates for some Polar users are arriving late or not at all.
API unavailable
  • Resolved
    UTC
    Resolved
    API availability has been restored after a deployment issue. The API was unavailable for approximately 16 minutes (15:29 to 15:45 UTC). We are adding additional deployment checks to reduce the risk of recurrence.
  • Investigating
    UTC
    Investigating
    We are investigating elevated errors on the Terra API. Requests may fail during this period.

Jun 2026 to Aug 2026

Next