Terra - Webhook signature verification failures – Incident details

Webhook signature verification failures

ResolvedPartial outage3 hours 48 minutes

Affected

Terra Infrastructure

Partial outage from 1:02 PM to 4:50 PM

Event Delivery

Partial outage from 1:02 PM to 4:50 PM

  • ResolvedUTC
    This incident is resolved. Between 13:02 and 16:50 UTC, an issue on our side caused some webhooks to be sent with an invalid signature, so endpoints that verify signatures rejected them. This mainly affected webhooks for data requested through the API, such as historical data requests, and some deliveries were delayed as a result. Rejected webhooks are being retried automatically with a valid signature and should arrive over the next few hours. If you temporarily disabled signature verification, you can turn it back on. No other action is needed.
  • InvestigatingUTC
    We are investigating webhook deliveries failing signature verification.