Terra - TrainerRoad fetches failing – Incident details

Fitbit experiencing major outage

Show current status

TrainerRoad fetches failing

ResolvedPartial outage322 hours 31 minutes

Affected

Data Providers

Partial outage from 10:28 AM to 10:31 AM, Operational from 10:31 AM to 9:00 PM

TrainerRoad

Partial outage from 10:28 AM to 10:31 AM, Operational from 10:31 AM to 9:00 PM

  • ResolvedUTC
    Requests to TrainerRoad are succeeding normally again, and authentication and data syncing for TrainerRoad users have been fully restored since 21 September at 21:00 UTC. Data delayed during the incident has been backfilled automatically, so no action is needed.
  • IdentifiedUTC

    API calls to TrainerRoad's server are failing at a high rate, impairing authentication & data fetching for users.