Terra - Nutracheck: new connections failing – Incident details

Nutracheck: new connections failing

ResolvedPartial outage

Affected

Data Providers

Operational from 6:05 PM to 6:05 PM

Nutracheck

Operational from 6:05 PM to 6:05 PM

  • UpdateUTC
    Nutracheck login recovered and new connections are completing normally again.
  • ResolvedUTC
    Between 18:05 UTC on 29 August and 11:21 UTC on 2 September, Nutracheck's login page returned errors and new Nutracheck connections could not be completed. Already-connected users were unaffected and their data continued to flow. This has recovered and new connections are working normally again.