Terra - Degraded Fitbit data delivery – Incident details

Fitbit experiencing major outage

Show current status

Degraded Fitbit data delivery

ResolvedDegraded performance18 hours 46 minutes

Affected

Data Providers

Degraded performance from 9:04 PM to 9:05 PM, Operational from 9:05 PM to 3:50 PM

Fitbit

Degraded performance from 9:04 PM to 9:05 PM, Operational from 9:05 PM to 3:50 PM

  • ResolvedUTC
    Fitbit's API has been stable since 21:30 UTC on 1 September and Fitbit data has been delivering normally since.
  • MonitoringUTC
    Fitbit's API recovered at around 21:30 UTC and new Fitbit data is flowing normally again. We're monitoring while recent data works through.
  • IdentifiedUTC
    We're seeing elevated errors from Fitbit's API. New Fitbit data may be delayed or missing while this continues. Existing connections are unaffected and no action is needed.