Terra - Delayed Garmin data delivery – Incident details

Fitbit experiencing major outage

Show current status

Delayed Garmin data delivery

ResolvedDegraded performance15 hours 47 minutes

Affected

Data Providers

Degraded performance from 8:20 AM to 7:28 PM, Operational from 7:28 PM to 8:55 PM, Degraded performance from 8:55 PM to 9:08 PM, Operational from 9:08 PM to 9:21 PM, Degraded performance from 9:21 PM to 12:07 AM

Garmin

Degraded performance from 8:20 AM to 7:28 PM, Operational from 7:28 PM to 8:55 PM, Degraded performance from 8:55 PM to 9:08 PM, Operational from 9:08 PM to 9:21 PM, Degraded performance from 9:21 PM to 12:07 AM

  • ResolvedUTC
    Delivery times have returned to normal. A backlog of earlier data is still being delivered and will complete over the next few hours.
  • MonitoringUTC
    A fix has been deployed and delivery times are returning to normal. Some earlier data is still being delivered.
  • UpdateUTC
    A fix has been identified and is being rolled out.
  • IdentifiedUTC
    Garmin data is arriving later than usual. Other providers are unaffected and no data is being lost. We have identified the cause and are working on a fix.