Terra - Degraded performance — Fitbit – Incident details

Resolved. Fitbit's platform recovered and we processed the full backlog of notifications that accumulated during their outage. All delayed Fitbit data has been synced — nothing was lost. Catch-up completed by 17:00 UTC.

Fitbit's API is responding normally again in our checks. We are now working through the large backlog of notifications that accumulated during the outage, so Fitbit data will catch up progressively over the next hours — newest data first for most users. No data was lost. Google's own status page still lists their incident as open; we'll resolve here once delivery is fully back to normal.

Google, who operate the Fitbit platform, have confirmed an outage on their side affecting sync for all Fitbit users (their status page: https://status.healthapp.google.com/incidents/P9M1yCB8EG8EN5SyC6jA). Fitbit data delivery remains reduced until Google resolves the issue. Data during this window is delayed, not lost — it will sync automatically once their service recovers.