Terra - Delayed webhook deliveries – Incident details

Fitbit experiencing major outage

Show current status

Delayed webhook deliveries

ResolvedDegraded performance50 hours

Affected

Terra Infrastructure

Operational from 4:00 AM to 6:30 AM, Degraded performance from 6:30 AM to 6:00 AM

Event Delivery

Operational from 4:00 AM to 6:30 AM, Degraded performance from 6:30 AM to 6:00 AM

  • ResolvedUTC
    The backlog has been fully delivered. Data during this incident was delayed, not lost.
  • MonitoringUTC
    Delivery of new events is back to normal speed. We are draining the remaining backlog; older events will arrive over the next hours.
  • IdentifiedUTC
    We identified a large delivery backlog caused by a queueing issue. New events are being prioritised while we work through the backlog.
  • InvestigatingUTC
    We are investigating delayed webhook deliveries. Incoming data is being received and stored; delivery to your endpoints is running behind.